Frequently asked questions
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When will my order ship?
When will my order ship?
Every order ships within 24 hours, and you get a tracking number by email as soon as it does. For a Christmas gift, order by December 12.
How do returns work?
How do returns work?
You have 30 days from delivery. If the truck is not right for your family, contact us and we will refund you in full. If anything arrives broken, send a photo and we will replace it or refund you.
How big is the truck?
How big is the truck?
17.3 inches long, 6.3 inches tall and 4.3 inches wide, about the length of a computer keyboard. The dinosaur cars are palm-size. Every photo on our site shows it at its real size.
What age is it for?
What age is it for?
Ages 3 and up. WARNING: CHOKING HAZARD. The dinosaur cars and mini vehicles are small parts. Not for children under 3 years. Batteries come installed; keep any spare batteries out of children's reach.